Orders less than $149.00 are charged a flat rate of $6.00 for FedEx ground shipping. These rates and promotions are only applicable to our customers located in the continental U.S.A.
Most credit card orders placed online are shipped within 24 hours provided the items are in stock. Orders placed on the weekends or federal holidays will be processed the next business day.
Customer will be responsible for all shipping charges if they request expedited shipping services such as overnight or second day shipping. Shipping charges are non-refundable. Undeliverable or refused orders, due to incorrect address and/or absence etc., will be refunded in the original form of payment less applicable shipping charges.
We serve all locations in the U.S.A. We also ship to all international locations. Please be advised that shipping charges paid by the customer for all international (including Canada) shipments are exclusive of customs duties, brokerages and taxes. The customer will be solely responsible for such customs duties, brokerages and taxes in the event that such obligations take place.
Occasionally, a product will be back-ordered and not available for immediate shipment. In this case, we will immediately inform you of estimated date of availability via e-mail. We will send you the available items and keep the remaining order on a "back-order" status and ship them as soon as they become available. As a result, occasionally, you will receive multiple shipments for one order.