My experience with CutRateBatteries.com proved to be highly satisfactory. The product received (Motorola XU2600 Batteries) performed exactly as advertised and to OEM standards. The actual handling of my order left nothing to be desired for as well. I was on my way to taking my family to the Smokey Mountains for a cabin getaway vacation. I discovered two days before that my existing batteries held next to nothing for a charge. I really wanted a good means of communication for my family in light of the many would be divided functions we had in store. I researched replacement batteries on the Internet and scoured for the best option. There are many bogus replacements to be beheld trust me. Incidentally I came across CutRateBatteries.com and to my surprise they had the lowest prices and shipped not to my home but to my destination in the Smokies. They were waiting for me when I arrived with 3 days left on the estimated shipping date. The staff members were knowledgeable and friendly whilst taking every bit of time to address all of my questions and concerns. This coupled with complete and utter confidence in their products and services realizes the expectations of any business in pursuit of success and 100% customer satisfaction. Thank you CutRateBatteries.com!!!